ACCOUNT & DATA CONTROL

Delete your account

You—or a parent or guardian acting for a child—may request deletion of an Ẹ̀kọ́ Yorùbá learner account and associated learning data without reinstalling the app.

1. Send the request.
   Email degeekshop@gmail.com from the address connected to the account. Use the subject “Delete my Ẹ̀kọ́ Yorùbá account.”
2. Verify ownership.
   We may ask you to confirm account information. We will never ask for your password or full payment-card number.
3. Cancel the subscription.
   Deletion does not automatically cancel billing managed by Apple, Google, Microsoft, or Stripe. Cancel with the provider used to subscribe.
4. Deletion is completed.
   After verification, we aim to delete the account and learner profile within 30 days and will email confirmation.

Data deleted

Account profile, login association, saved lesson progress, quiz history, preferences, and support data that is not legally required to be kept.

Data that may be retained

Limited transaction, fraud-prevention, security, tax, or legal records may be retained where required. De-identified information that can no longer be linked to the learner may also remain. Backup copies are removed through normal backup cycles.